Having Wi-Fi issues on your Android smartphone? Is the Wi-Fi option missing from your cell phone? When you go into your phones settings to toggle the Wi-Fi switch on is the option to do so grayed out and unresponsive? This can be an extremely annoying issue but luckily it can often be fixed. This guide will describe why this issue can happen on an Android cell phone and best of all how to fix it.
Cannot connect to Wi-Fi
Before we begin fixing your phone I would like to mention that this article will help you fix the issues mentioned in the opening paragraph. Namely how to fix a phone when its Wi-Fi option has disappeared or is missing and how to fix your phone when it’s Wi-Fi switch is grayed out and unresponsive.
If you are having other issues with your Wi-Fi then I suggest reading how to fix an Android phone that cant connect to Wi-Fi first as it provides some tips on how to fix common Wi-Fi issues that can occur on Android cell phones.
Otherwise proceed with this guide and enjoy your phone after it’s fixed.
This is often the result of a software bug or software glitch on your cell phone. There are a few ways that it might have crept up on your phone. Whether it was the result of a bad application, something picked up online, or something that might have been totally outside of your control. Luckily as it’s commonly a software problem, software issues can usually be fixed.
Begin by restarting your phone
Start out by power cycling your device. This is often the first step in troubleshooting most issues that can occur on an Android smartphone and believe it or not, simply power cycling your phone can solve minor software related issues that can occur.
Consider a second level reset
Pulling the battery out of the phone while the phone is powered on is referred to as a second level reset and if your phone has a removable battery then instead of simply powering your phone off I recommend that you pull out the phones battery wait a minute and then reinsert it and then power the phone back on. If you are interested in reading more about soft resets and hard resets you can review mobile phone resets for more information.
Once your cell phone fully powers on after restarting it or reinserting the battery, try turning on the Wi-Fi to see if power cycling fixed it. If it’s working then enjoy your Wi-Fi if it’s still being stubborn and the Wi-Fi option is grayed out or won’t switch on then keep reading.
Perform a hard reset
To fix this issue on your cell phone, or Android device, what you need to do is perform a factory data reset. A factory data reset or hard reset erases everything from the phone and puts the phone back to its factory default settings. The phones data and its software will be reset to like new condition and as such any software issues will be repaired and your phone will be as though it was brand new right out of the box.
As this erases all user data from the phone you are going to want to make sure that all of your devices information is backed up before the reset is done so that it can be restored to the phone after words. DON’T PANIC! Backing up an Android phone is not as hard as you might think and there is nothing wrong with having a backup of your phones important information. Sometimes it’s not a bad idea to do a little cleaning on your phone as well. Many things can pile up over time and by performing a hard reset you might even notice a slight increase in performance as well.
If you would like a guide to help you save your phones information before performing a hard reset I recommend reading How to backup and reset and Android smartphone. It gives some suggestions as to what you might want to backup as well as some of the best methods to do so.
After the Reset
After performing the hard reset on your device you shouldn’t have any more Wi-Fi issues on your cell phone. If this problem returns however then it’s likely to be the result of a bad application on your phone so make sure that your phones software and the software for your applications are all up to date and if there is still an issue with your Wi-Fi malfunctioning then perform another hard reset and use your phones without any applications for a few days. After a few days you can start downloading apps one or two at a time and trying them out. If your phone works fine as a clean installation and you download an application and your phone starts having issues then that application is probably the cause and you should consider uninstalling it and not using it any more.
Also take note that if you reset your phone and third party apps are downloaded right away or not removed and the problem persists then it may be one of those applications causing the problem so consider using your phone as a clean install for a while to pinpoint possible causes.
Typically once a reset is done the phones Wi-Fi works and you can once again enjoy your working phone. Just don’t forget to log back into your primary Gmail account and of course to restore the desired information back to your cell phone.
I hope you enjoyed the article, and I hope you enjoy your cell phones working Wi-Fi.
Wi-Fi still won’t power on
If you perform a hard reset and erase everything from your cell phone and the Wi-Fi still refuses to switch on despite a clean installation then unfortunately it may be a hardware related issue and an actual piece on the phone may be defective or malfunctioning. I talk about this a little more in depth in a similar article which can be read by clicking HERE.
Hardware problems can be more of a challenge to fix as the phone will need to be repaired or replaced depending on the severity of the issue. If this is the pickle that you are in then you might need to look into some of these options that might be available in order to get a working cell phone.
Thanks for reading
Thanks for reading. Hopefully it was just a software related problem and this article was able to help you to get the Wi-Fi on your cell phone to start working properly again. If it turned out to be a hardware issue on the unit then repairing or replacing your phone will be the next step in resolving this issue.