Motorola Atrix HD will not power on

Has your Motorola Atrix HD stopped responding? Is your Atrix HD frozen on a lit up black screen as though the screen is getting power but will not turn on? Will the phone not power on? Is it completely dead? Here is a tip that can fix it in less than 25 seconds.

Sometimes the Motorola ATRIX HD (MB886) OS 4.0-4.1 just gets a little confused and doesn’t want to work. On most other Android phones you would just pull out the battery count to 10 put it back in and then be good to go.

But guess what… you can’t pull the battery out of the Motorola Atrix HD, thankfully Motorola (my 2nd favorite Android manufacture) built in a solution.

Before we start getting into troubleshooting make sure that you have tried to hold the power button down for 15 seconds to see if there is any response.

Also try and charge the phone with the original charger that came with the phone. If the battery of the device has drained to zero percent then it can take a few minutes to a couple of hours for your battery to start charging correctly again.

If you have tried holding the power key and have already tried charging it with its original charger and there is still no response, then proceed to the next part of these instructions.

What you need to do is a Simulated Battery Pull.

Here is how you do it

  • Step 1: Make sure that the power is completely off. I know it doesn’t want to turn on and that’s part of the problem but make sure that the phone is not plugged into a charger either. Note: if the keys on the bottom of the device are lit then the phone is on, if there aren’t any lights currently showing or lit up then don’t worry about whether your phone is on or off, simply proceed to step 2.
  • Step 2: Hold the Volume Down button and then the power button and continue to hold these 2 keys for 20 sec (count out loud it could take 15-30 sec).
  • Step 3: The phone should power cycle, powering back on to full.
  • Step 4: Enjoy, your phone should now be working 100% and you should be good to go. If it happens again just do the same thing.
  • Step 5: if it didn’t go through then try it again. Seriously try it a couple times this should fix the issue, if not proceed to the next step.

If the simulated battery pull doesn’t fix the issue and the Atrix HD still doesn’t power on or it’s still showing a black screen then the problem might be more serious.

Try this instead

  • Step 1: Make sure the power is completely off and that the phone is NOT plugged into a charger, just like we did before.
  • Step 2: This time instead of the Volume Down key use the Volume Up key. Hold the Volume Up and the Power key simultaneously for 20 seconds and see if anything pops up on the screen.
  • Step 3: Release the Volume Up and Power keys if/when you get any response.
  • Step 4: If you get some options then use the volume down key to cycle through your choices. Look for an option to restart or reboot. (don’t do the wipe data/factory reset option… yet… that’s kind of a last resort)
  • Step 4: Once the option is selected use the power key to make the selection.
  • Step 5: The phone should reboot and you should be good to go.

If it doesn’t, which it should, proceed with the second method again but select the wipe data/factory reset option mentioned in Step 4 above. The Reset is going to wipe everything from the phone and if it is a software bug that’s causing these issues then it will fix it. It will wipe everything from the phone though (good and bad) so use this as a LAST resort.

If the keys on the bottom of the phone are lighting up and or you seem to be getting messages or calls but you just can’t see anything on your screen then chances are high that your display malfunctioned and will need to be replaced.

I suggest you look into Filing a Warranty Claim, or if you have physical or liquid damage or are out of warranty by date (if your phones over a year old) look into these other options.


Enjoy your working phone. If this has helped you in any way shape or form, whether it saved you from being phoneless for a couple weeks while the manufacture repaired your phone or just being phoneless for a week while AT&T sent you a warranty replacement, or just saved you the headache of being without a phone at all then help me help others by linking back to this page in some way. This helps search engines see how helpful this article is and allows this article to rank higher in the search results.

You can mention it on your Facebook, or post a few tweets about it, or use many of the other social methods available today.

Enjoy your phone, don’t hesitate to check out some of the other content on the site, make sure your using that memory card slot on your phone should it really malfunction that way you don’t lose any important information and remember not to listen to music from your phone while in the shower.



Black Screen

How do you power down (Step 1.) when the screen is black?

If you cannot tell if the phone is on then don’t worry about it

If the screen is black, and the keys on the bottom of the phone are not lit. Then don’t worry about whether it’s turned off. Just make sure it’s not plugged into a charger and the simulated battery pull should restart your Motorola Atrix HD and get it working correctly again.  

Atrix HD Fix

You da man!!!!!!!!!!!!

sudden power down

We bought a used axtrx hd and have had to pull the sim out and put it back in 2x in the week and a half my wife has had the phone. Has anyone else had the same issue? If that is all it takes once a week to take care of a power down that's ok. We just wonder if we should contact the seller we bought it from on ebay to tell him what's going on, in case it's a more serious problem.

My phone would not turn

My phone would not turn on and I was freaking out since I work construction and get 20-30 calls a day. This tip worked perfectly thank you!

Motorola Atrix HD not coming up

I have tried all the available options listed here and that did not work. You know what worked like a charm: Charging the phone with the original charger that came with the phone DID IT!! After trying all the options of key combinations I just plugged in the original charger that came with the phone. and charged the phone for 15 mins. It is always the best idea to use chargers provided by the phone vendors as much as possible atleast in case of Atrix HD

Terrific Suggestion

Great point hopefull12, your 100% correct. I even went back and edited the article. If you accidently drain your smartphones battery to 0% (try not to let it drain to zero, it’s bad for the battery) then make sure to try and charge it for a little while to see if you can get a response and see if you can get your battery to start taking a charge again. Using the original charger that came with the phone, or a manufacture approved charger is always the best idea as well.

ATRIX HD Motorola


When I turn my phone off and

When I turn my phone off and press the wolume + button and the power button. My phone boots up and shows a dead looking android with a red triangle that has an exclamation point in it?

I have seen that happen before… try the volume down instead

What happens when you get to that screen and then power the phone off normally by holding the power key for a few seconds and then turning it back on by briefly pressing the power key again? Does the phone boot up like it should? If not tell me what it’s doing.

And make sure you try the 1st suggestion a few more times, by holding the “volume –“ or volume down button along with the power key. That’s the best way to reboot an Atrix HD.

The volume + is typically for getting into a fastboot screen for more in-depth troubleshooting, other key combinations can get you on a screen with a bunch of gibberish looking characters. Some screens are intended for the manufacture, etc.

Wont charge

I have tried the above suggestions and tried charging with the original charger. Nothing works. Yesterday nothing worked except plugging it into the laptop. It finally started to charge. Today nothing will get a charge out of it.

love my atrix HD

but i still didnt get the problem fixed...anything that might be a factory issue with the phone that they could tell me why its doing this, first real problem ive had out of it. i love my atrix. just dont want to lose it.

hating my love for Motorola

Ugh. ... this has happened to me with two Motorola atrix hd phones, so yesterday I replaced it with a galaxy s3. Sigh. .. just as I suspected. ..I had reception issues. I will be returning it and getting the atrix hd again. My last one only lasted two weeks. It was horrible.

It completely worked without a glitch

just wanted to thank whoever made this article, after trying the simulated battery pull my Atrix HD started up without any problems. Whoever made this you are Awesome.

My Phone

It worked.....Thank you :-)

Okay so I tried the methods

Okay so I tried the methods to my phone and it still wont turn on. I tried the battery thing too but when it went blank it was already at 100%. My phone still wont turn on so should I take it back to the store or keep trying to do what this article says? eventhough its still not working.

Hum... You might need to file a warranty claim

Hum… Try it once more just for good measure. Try to charge it, if possible with a different charger, for an hour or two and then attempt another simulated battery pull (as mentioned above). If you cannot get ANY response from your phone whatsoever and it’s little more than a paperweight than you can take it back to the store.

Keep in mind though if you’re past your buyers remorse period then the store might not be as helpful as you expect and the store representative might suggest that you look into your warranty options… if you want to get familiar with that process or get a jump start on the whole thing then check out “How to File a Warranty Claim on a Cell Phone”.

Sometimes phones just stop working, that’s why warranties exist. If you cannot get your phone working again then I suggest that you file a warranty claim and get a replacement.

Good Luck and thanks for reading.

Still not working

I bought my Atrix HD used and it had a damaged battery. I purchased a new battery and the phone has been working great for a month. Just picked it up and had the red M symbol with a bunch of gibberish on the top of the screen that said some error. Tried to reboot it without success. Tried the volume down/power trick. About the 3rd time it showed the red Motorola M but didn't reboot. Tried the volume up and down/power without anything showing up on screen. I am lost now!!! I cannot return it and I have no warranty and I am not concerned with removing the back. I would like to take the actual battery out since I have the right screwdriver to do it but since I used the sticky stuff to hold the battery in I am concerned with ripping the battery terminals when I try to take the back off and I do not want to have to buy another new battery! Also, It did not come with a charger so I have been using another charger and I don't believe it is Motorola. Please help me!!! Thank you!

That’s not good. Try this…

Hello Melissa,

You are in a pickle my friend. Seeing a Red M on your Motorola is NOT a common issue and can be a hard problem to solve.

Let’s see what we can do though.

  • You have tried to perform the simulated battery pull with no success.
  • You are willing to take apart the phone to get to the battery but let’s save that as a last resort.
  • Try holding the power button down for 15+ seconds a few times, try your hardest to get a response from the phone.
  • If you cannot get anything then try to HARD RESET the phone (which you might have already attempted as well). A reset is going to completely wipe the phone and put the phone back to its stock settings and the current base software, like it was brand new right off the shelf. If there is a software problem or an issue with the phones startup process (which is your issue) then a hard reset could most certainly get it working again.
  • Charge the phone to full and then try to boot it up again.
  • Try to run the battery to zero and then re charge it. I don’t usually recommend running a lithium ion battery to zero but your options are limited and it might help.
  • Try a different charger. Sometimes a universal charger isn’t so universal. Chargers can be really affordable check on Amazon. Try and use a Motorola charger though, charging with different brands can cause issues, usually hardware issues, but still.
  • Take it apart, and reinsert the battery.

If you try all of these things and STILL have issues then you might have to look into replacing the unit. You didn’t buy a bad brand of phone. The Motorola Atrix is a great phone, but any phone can have issues.

Good Luck Melissa, don’t forget to let me know how it turns out.


i did it and my cell has worked , thanks

It still won't work

I bought my Atrix HD used, about a month ago. It's been working fine until this morning. I was using it normally, it was plugged in and charging at about 70%, I put it down for a minute, and when I picked it up again, the screen just wouldn't turn on.
I tried both methods several times, to no effect. I plugged it into my computer, but the computer doesn't register that anything is connected. It worked perfectly fine less than an hour ago. Is there anything I can do?

Hey Ben

Hey Ben, can you get any response from your Atrix HD what so ever? A light that shows its charging, a vibration, a sound, power to the screen? Anything? Or is it totally dead? If there is NO response at all not even a charging light then try the simulated battery pull a few more times because it will usually fix it, I promise. NOW… sometimes phones just stop working… it happens. No phone will last forever, although for the price that we pay for them I THINK they should last at least 5 years, but since we upgrade devices so quickly I suppose we can cut the manufactures some slack.

Since you bought your phone used the warranty might be a little fuzzy. If you try to file a warranty claim with AT&T they typically run the phones IMEI # (it’s a 15 digit number printed on a sticker on the side of your phone, its small so you might need to put on your reading glasses or grab a magnifying glass. Just FYI). AT&T will ask you for it. If they see that the phone was activated over a year ago then they might not be able to do an exchange.

AT&Ts warranty is from the phones first use date, Unless it was sent out as an insurance claim (which is possible) in which case you will have a one year warranty from when the insurance phone was activated. But I’m getting too carried away explaining AT&Ts warranty if you want more information about filing a claim then check out How to file a warranty claim on a mobile phone.

This is what I recommend. Call AT&T and let them know what happened and the troubleshooting that you have already tried, then have the representative look up your warranty and see if your phone is still covered. If your Atrix HD is not covered under AT&Ts warranty still then call Motorola and check with them as well. For Motorola’s warranty you might have to send it in for repair instead of being mailed a different phone but hey, a working phone is a working phone.

If your phone is no longer covered under warranty and you do not have insurance to file an insurance claim then I recommend you look into those other options mentioned in the article above.

Good luck Ben, don’t hesitate to come back and let me know how it turns out.

battery and 4.1

seems to be an issue with 4.1 and lower os. esp 4.1. ive had the problem with nexus 7 tablets as well running 4.1. the only thing that works all the time is to pull the battery and boot it with another charged battery, then do a proper shutdown. Seems that the os sometimes looses track of the battery whether it's charged or not. i havent had the problem with os 4.2 and higher ever. I have fixed many tablets running 4.1 esp after a complete battery drain. Sometimes the above tricks work but usually i have to boot it with another battery then do a hard reset. My atrix hd did the same thing. Nothing would get it to charge or turn on. Using another charged battery to boot and reset has work 100% of the time . In all my devices ive fixed, the upgrade to 4.2 or higher completely solved the problem. Once the phone reboots and is shutdown properly or reset, charge the battery , then put the dead one back in. If it is completely dead, It will take a little while before it shows to be charging . Be patient.

After 15- 30 or so minutes, the phone will come back to life. stash the charged battery in case you need it again. Very easy to swap and the extra used batteries are cheap to buy on ebay. eb20 Motorola. After your next upgrade, wont happen again.

You make some good points

Hi John,

You make some very good points and YES when possible a second level reset or simply removing the battery from the phone is a great tool when troubleshooting as is can solve many issues on an Android smartphone.

Some phones like the Motorola ATRIX HD (MB886) are not designed to have the battery taken out though and to do so would void the manufactures warranty as you have to taken apart the phone in a manner that it was not intended to be taken apart. The manufacture would likely consider it “tampering” and wouldn’t honor a warranty claim.

If however your smartphone was no longer covered under warranty for any reason, especially if the warranty has simply expired then you have nothing to lose in trying a different battery and like you mentioned it can be a very affordable fix as batteries can be very inexpensive online.

Thanks for contributing John, keep up the great work.

rebooting instructions

thank you thank you thank you!! these instructions worked and i literally was ready to throw the phone against a wall!

charger input

hey, my phone is completely dead, though the green light turns on. but i dont have the original charger... so can you tell me what is the input and output volatge and amperes of the charger.. its mostly written on the charger .. i have tried all the other methods of rebooting it..

Hum… Good question.

I don’t have the Atrix HD myself (although I know it to be a good phone to have) or I would read the specifications right off the original charger for you. I hate not being able to answer people when they ask questions though so I did some searching…

I THINK that the features for that charger are as follows:


  • OEM Motorola Charger
  • Universal Micro-USB
  • Input 100/240V
  • Output 5V @ 750mA

If anyone reading this has the original Motorola Atrix HD charger if you would be so kind to help us by taking a moment to grab your charger (the original one that came with the phone) and leave a comment (reply to this post) as to the specifications of that charger. As Awais said it should be printed on the side of the charger piece that plugs into the wall. Thanks Guys!

As for your phone giving you a green light though, that is great! Try the simulated battery pull a few more times I have seen it take like 6+ tries to get it to go through properly. Also don’t forget that you might need to hold your power key for a few seconds after words as well.

If you have tried this already and think that you just need to charge your phone a little to breathe some life into it again then you can find a replacement charger online for some pretty affordable prices. I just don’t recommend a universal charger or a charger for a different brand of phone. Get one that is Motorola and approved for the Atrix HD and you will be in good shape.

Side Note: When you try to turn on your phone, try and listen to it. If it sounds like it’s booting up or you hear any splash sounds or music then your screen might have just gone out and might need replacing.

Thank you everyone, keep the comments coming.

Phone issues

Hi, I know this comment is late, but my phone just went black when using it with full battery. I can feel it vibrate back on sometimes. Does that mean that my phone screen died? If so does that mean I have to purchase a new one or do I need to get an entirely new phone? Thanks in advance and I really hope you are still here!

Sounds very possible

Hi David,

From your description it sounds like you might be right on the money. If the LCD screen has malfunctioned then the screen will remain black, you may feel it vibrate as though its powering on but you won’t be able to know for sure by just looking at the display.

There are a few more things that you may be able to do to find out for sure… after you think your phone may be on, give it a call. If your phone rings then it’s likely just an issue with your display, you may even be able to answer the call if you can remember the swipe motion or where to press on your screen to answer it as the touch screen can still be functioning properly.

You can also plug it into a computer. If the computer recognizes it and you are able to browse the files on your phone through the computer then it means the phone is still working, it’s just an issue with its display.

If this is the case you should be able to just replace the LCD screen and be good to go. You won’t even have to worry about losing your personal information. Before replacing it yourself or taking it to a local repair shop though, look into any possible warranty options first as a warranty covers things like this. If your phone is over a year old or is no longer covered under the manufactures warranty then just swap out the display and enjoy your working smartphone.

Thanks for responding man

Thanks for responding man this is awesome. The screen actually turned back on for a minute after trying your powering down trick, but then went away again. I have to think that it is the screen because I could feel it power down and I wish that I could call it, but currently out of the country and phone is on airplane mode! Awful timing I guess. I am going to try to take to repair shop today and see if they can fix the screen and save the phone. I really appreciate the help and that you responded.

Nothing but flashig GREEN LIGHT

Never had problem. woke up this morn. nothing but flashing green to tell me I had mess. Tried everything but nothin'. Tried to call it went direct to voicemail. Desperately looked on line found your link. tried power w/voice lower green light went out, tried it again and it worked great!!!!! thank you very much, will post link on all my sites...


Thank you SO much, I was on the verge of getting a new phone due to this problem, you're awesome

My Hd light comes on but my phone wont. please help

A couple of days ago my phone was stolen at school. One of the security guards found it. my sim and my memory card are gone. The top part of my phone where the charger is looked like it had been back comes off where the batter sits.(not sure if this is good).i called at&t and they said it was because i suspended my account so i called customer service and they "fixed it" but my phone still wont turn on. When i charge it the green light turhns on but my phone wont. pls help this is the best phone ive ever had!!

That stinks

So let me see if I understand this correctly…

Your phone was stolen, you called AT&T and let them know your phone was stolen so that the thief wouldn’t cause you too much trouble later (which is the proper course of action, good job), AT&T found the IMIE # of your phone on file, marked that phone as stolen (which is standard procedure), the thief tried to make a call or access the internet without a Wi-Fi, couldn’t because AT&T removed pretty much any network functionality from the phone making it borderline worthless as a phone (which is also a good thing as thieves shouldn’t be able to use stolen phones), the thief probably got mad that they went through all the trouble to steal this nice Motorola smartphone only to find that it’s no longer working correctly, got mad smashed and then discarded the phone. A security guard found it, turned it in to the lost and found, who then gave it to you, but now your phone won’t turn on, it will charge as you can see the charging light come on, but the screen remains black and your phone is pretty much worthless at this point?

Does that pretty much sum it up? If so… then cross your fingers, do the simulated battery pull a few more times and hope that the phone glitched when the thief was using it, don’t forget to unplug it from the charger before trying the simulated battery pull, and if there is no response on the Atrix HD then that thief physically broke your phone and the phone will have to be replaced. Unfortunately the manufacture and AT&T don’t cover lost, stolen, or physically damaged phones unless you signed up for mobile insurance through Asurion when you first bought the phone and have been making your monthly Insurance payments.

Sorry to hear about your phone Courtney, but AT&T wouldn’t have caused the phone to stop functioning, they would have only cut service to that specific phone. So the thief broke your phone and you will have to look into your other options.

Atrix started : )

YEAH!!!!!!!!! Thank you so much for the info the first steps didn't work but the second ones did. Just needed to sit patient. Thanks again!!


Thanks so much for that amazing help! the first thing helped me right away thanks so much

Took Battery out

I was on Facebook and then my phone locked up. Would not power down nothing. So I like other phones which I didn't know with this one I took the back off and took the Battery out now the phone won't work What do I do?

Um, That’s not good…

Hi Bruce,

Sorry to hear about your phone. As far as taking the back off of the phone don’t feel too bad because you’re not the only one to do it. I know of a few instances where an ATT representative actually (and unknowingly) told a Motorola Atrix HD owner to remove the back plate and remove the battery, as a soft reset or a battery pull is often one of the first steps in trying to troubleshoot an Android smartphone, and your right, on the standard Android phone this is probably the first thing that you could have done to try to resolve the issue yourself.

Since, as you now know, the Motorola Atrix HD isn’t designed to have a removable battery, by taking off the back of the phone yourself and by removing the battery this would and is considered “tampering” by the manufacturer and voids the warranty, which isn’t very fun.

Unless you broke a physical piece of the phone when disassembling it, which is possible as the phone is not meant to be taken apart, then I don’t see a reason why the phone wouldn’t allow you to turn it back on again.

Here is what I would in your situation to try and fix it…

  • Double check for any physical damage that might have occurred when taking the phone apart, and if you find any damage then try the best that you can to fix/repair it.
  • Put the phone back together as best you can.
  • Try charging the phone for 24-48 hours (try charging it with a wall charger and if unsuccessful try charging it through a computer).
  • After charging the phone, try and turn it on like you normally would. If there is no response then…
  • Try the Simulated battery pull that was mentioned in this article (don’t forget to unplug your phone from the charger before attempting the simulated battery pull or it won’t work properly).
  • If these steps haven’t seemed to help then our options are limited… you could also…
  • Try a different charger.
  • Try a different battery (if available).
  • Check the physical buttons on the phone to make sure that they seem to be responding properly (if they didn’t get put back together correctly when re-assembling the phone then the simulated battery pull isn’t going to work).
  • If all this doesn’t seem to help then you might have to look into your replacement options and look into getting another phone.

I hope that this does help though, as I cannot see a reason why the phone wouldn’t work again unless an actual physical piece had broken. Best of luck to you Bruce, and if you have insurance you can file an insurance claim under physical damage. Some people don’t often like this option as the Motorola Atrix HD is (as of Oct 28, 2013) still a tier 2 device and costs $125 to replace under an insurance claim. I talk a little more about this and the Atrix HD with another reader here if interested. In any case, don’t hesitate to come back to the site and leave a reply/comment on how it turns out.

Thanks again for reading and I wish you and your Atrix the best of luck.

Nothing has worked

so today at school it was working fine until I got on the bus and it refused to turn on. I showed my mom then looked this up but nothing has worked plugged into the computer nothing charger not even a green light shows when I destroyed my old one it showed a green light and it was cracked in half just about! so I did all your methods and still nothing at all.

atrix hd frozen

Great website-got it working after following first suggestion THANKS

Atrix hd battery power unknown

ok i was having such a hard time to turn on my phone and it finally turned on but the thing is that my phone had no battery power at all and when i put it to charge it said that the battery power is unknown..... its been like this for a while I really need help. All it shows is a question mark in the battery life

Hi Danielle, try this…

Hi Danielle,

I am glad that you were able to get your cell phone to turn back on again. Make sure to backup your phones information to an SD card or computer, just in case, because it sounds like your battery might be going out and if it does die completely then you cannot simply buy a replacement battery to put into the phone as you can on other types of cell phones. As you know the Atrix HD’s battery is non-removable and you would have to take apart the phone to get another battery into the phone which wouldn’t just be a chore but it would also void the manufactures warranty if the phone is still under warranty.

Unknown battery power can be a nuisance and can happen on any type of Android smartphone. I have seen it a few times as a software issue that can be resolved by removing the battery from the phone for a few minutes, re-inserting the battery, and then powering the phone on. Unfortunately this method won’t work on the Motorola Atrix HD. I am assuming that powering the phone off and on doesn’t resolve the issue either as you said in your comment that this has been happening for a while.

You might be able to get the battery to read properly with a backup and reset but that’s typically a last resort.

I’m not sure what version of Android your phone is running on but try opening your dial pad (as if you were going to call a telephone number) and type in *#*#4636#*#* or *#*#INFO#*#* click on “Battery Information” and review your batteries information. It should show your battery level (% your battery is charged), Battery scale should equal 100, etc. the main thing that you want to look at is the Battery Health. The battery health should say “Good” if it says “unknown” or “unknown error” then power the phone off and on and check again. If it doesn’t say “Good” after you have power cycled the phone then the battery is likely defective and will probably need to be replaced. If your phone is under warranty then you can replace the entire phone as it’s all considered a single unit. If you type in the Star Code and nothing pops up then this battery check might not be available for you and you can disregard this step.

You might even be able to get it to go away by performing a simulated battery pull with the steps in the guide above.

So to recap, try the following suggestions and then check your battery:

  • Power cycle the phone
  • Try the simulated battery pull
  • Try the Star Code *#*#4636#*#* to review the battery status (power cycle again if needed)
  • Backup and Reset
  • Warranty or replacement options

I hope that helps Danielle, if you have any more questions then don’t hesitate to ask. The Motorola Atrix HD is a good phone the only thing I don’t care for about it is you cannot remove the battery. Don’t forget to keep these cell phone buying tips in mind when choosing a cell phone they can help you avoid problems that can creep up after owning your cell phone for a while.

Thank you for commenting and visiting the site.


Thank you so much!!!! :D

No Problem

I am glad I could help, and thank you for taking the time to come back to the site and show your gratitude. I appreciate it.

Power is on, screen works, then goes black randomly


My Atrix HD recently had some damage, i replaced the battery, LCD and Digitizer. After replacing these parts, the phone turned on, booted up and worked great for a few days. Now, when I turn it on, I feel it loads to the main screen much faster than it used to.

The one really strange thing that is making the phone really difficult to use is that when I hit the power button to access my phone, the screen turns on, and will then go black and remain this way. The screen is still functioning though, as when I hit it, I can still feel it vibrating and functioning properly (just no image). This happens after about 1 second to 10 seconds, and its random. The only way I can get the screen back is to hit the power button (as if to normally make the screen go black) and then hit it again, and the cycle starts over again.

I have tried the simulated battery pull several times, and have ensured all my connections physically within the phone are fine. Any thoughts? Is it worth it to back up all of my data on my computer and do a factory reset? Have you heard of anything like this, or is it perhaps a physical issue (just seems more software because everything is functioning).


screen randomly goes black

I am having the same problem also, only I haven't dropped my phone. I can sometimes press on the edges of the case and then push the power button and it will stay on a little longer (sometimes). This is my second phone in a year but now my warranty is up. Any help would be great.

atrix hd dim light

I replaced the touch screen because it broke. Then the phone would not get bright, everything works but it will not get bright only dim. Replaced the LCD and still is dim, please help

Black Screen

Nothing has worked, tried charging it, I don't have the original, screen stays black and will not power cycle, I've never had this issue since it was brand new.


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